FREQUENTLY ASKED QUESTIONS

Q: How do I download your soft phone?
A: You will be able to download our pifone dialer from the following link.
Download Dialer.

Q: What can affect my call quality?
A: Downloading things from the internet or using peer to peer programs while calling using ChristTel can slow down the quality of you voice communication , especially if you do not have a boadband connection.Our dialer has been program to handle low band witdh so you might not have much of a problem but as mentioned consider this fact.

Q: Do you offer E911?
A: No, we do not offer this service.

Q: Can I call another person who also uses ChristTel for free?
A: Yes you can.Our sofphone supports pc to pc calls as well as instant messaging.

Q: Can I receive incoming calls?
A: To recieve incoming call you will need to be provided with a DID number(Virtual number) and we do not provide this at the moment.Any how if you are very much interested please contact us.

Q: Do you provide any Fax Services?
A: No we do not provide fax services

Q: How do I get started?
A: We have provided a step by step tutorial on how to get started up to purchasing a voucher.You can have a look here.

Q: How do I dial a number?
A: To dial a number you have to dial – country code + number.
For Example – if you want to call Germany you should dial – 49 + number.

Q: Do you charge any set up fees?
A: NO. There are no set up fees, NO monthly fees, NO annual fees or hidden charges.

Q: What are your rates?
A: You can click here to view our latest A-Z rates.

For more information please contact us.

We are specialised in providing you with cheap calls to your friends, family and business partners. With the explosion of the VoIP technology calls are getting cheaper and cheaper and we are positioned to help you achieve this as well. Based on ChristTel’s ethics as a Christian company, we are your one stop place to make your communication...