Q: How do I download your soft phone?
A: You will be able to download our pifone dialer from the following link.
Download Dialer.
Q: What can affect my call quality?
A: Downloading things from the internet or using peer to peer programs while calling using ChristTel can slow down the quality of you voice communication , especially if you do not have a boadband connection.Our dialer has been program to handle low band witdh so you might not have much of a problem but as mentioned consider this fact.
Q: Do you offer E911?
A: No, we do not offer this service.
Q: Can I call another person who also uses ChristTel for free?
A: Yes you can.Our sofphone supports pc to pc calls as well as instant messaging.
Q: Can I receive incoming calls?
A: To recieve incoming call you will need to be provided with a DID number(Virtual number) and we do not provide this at the moment.Any how if you are very much interested please contact us.
Q: Do you provide any Fax Services?
A: No we do not provide fax services
Q: How do I get started?
A: We have provided a step by step tutorial on how to get started up to purchasing a voucher.You can have a look here.
Q: How do I dial a number?
A: To dial a number you have to dial – country code + number.
For Example – if you want to call Germany you should dial – 49 + number.
Q: Do you charge any set up fees?
A: NO. There are no set up fees, NO monthly fees, NO annual fees or hidden charges.
Q: What are your rates?
A: You can click here to view our latest A-Z rates.
For more information please contact us.